[vitally3643]

No. It is a well established fact that the majority of users will not read documentation of any kind. This is not a new observation, it's been a meme in developer circles from the first day computers showed up in the workplace.

You can step off your high horse now.

[satvikpendem]

It's not just docs too, it seems to be some general phenomenon that users don't read most anything on screen.

This is from almost 20 years ago [0] and the original stretches back almost 30 years now [1].

[0] https://www.nngroup.com/articles/how-little-do-users-read/

[1] https://www.nngroup.com/articles/how-users-read-on-the-web/

[socalgal2]

In my defense. (1) I can't find the docs (2) I can't find the relevant docs (3) after having read several irrelevant docs they still don't answer my question but the question I need answering isn't actually in the docs.

[pixl97]

I would add on that if AI doesn't seem to understand your docs then humans are going to have an even harder time.

I've seen where when AI is asked a question on how to use some particular feature of a piece of software it couldn't get a working answer. I read the documents myself and was just as confused. Then looked up customer tickets around said feature, and they were confused too.

I've taken that as a pretty good metric that if AI can't parse your documentation, your documentation is bad or wrong and needs to be rewritten.