No that’s just the goal of bad companies. I work for a company that does not, in fact, want our product to be addictive. We want our product to help people. Stop normalizing this behavior as ‘just business’ and start calling out bad people for what they are.
Yeah but you’re not supposed to say it out loud. The bigger part of this story is Nadella saying (paraphrased) that he has no clue who wrote the document and that guy should look for a new job.
>Imagine a world where every car company would get money every time someone uses their car.
So oil companies? Moreover car companies do get more money with more car use. More driving means more parts required, more servicing needed (from their dealership network), and cars that need to be replaced sooner. It's not as instantaneous as uber charging your card every time you do a ride, but I don't see how that makes a material difference.
I don't think that's actually true. Heck, from my own experience, I can definitively say it's not actually true. I've worked in several organizations where I helped create and sell products whose job was to provide value, then let people get on with their day. I wouldn't have worked at those places otherwise.
Not saying that intended addictiveness is not common, but let's not normalize corporate sociopathy.
No, it was because they weren't supposed to be. They were fulfilling an actual need and creating value in a way that wasn't intended to be addictive. And I was a co-founder of some of those orgs and products, so it wasn't about my employer.
I know it's hard to believe that not every organization is sociopathic, because many are (the larger, the more likely to be). But not every one is.
I think the most disturbing aspect of HN is how so many people seem to believe that anti-social behavior is rational. There is this weird dichotomy that you are either a money hungry behemoth or destitute out on the street. My company is a not-for-profit, we put our revenue back into the local community, our employees make a great living and we still have year over year growth.
If your boss could quadruple sales by making the product addictive and that was easy, I guarantee he would. So would you if you weren't paid a fixed salary.