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by msisk6 7 days ago
A month or so back I was hanging out at the IT center waiting for my laptop to be re-imaged (my Windows bootloader went "missing or invalid") when an engineer brought his laptop in to be upgraded from 16GB to 32GB. The IT tech took it in the back, did the job, and brought it back out in about 10 minutes.

I think part of the problem is all our laptops have smart card slots on them, and that limits the available options.