[relaxing]

But seriously, why is it such an impossibility to get an iced coffee over there. You have affogato! You can take a caffe americano and pour it over ice!

[dfxm12]

You can ask for Caffè in ghiaccio and will likely get it, let alone something fancier like a shakerato.

(FWIW, The author did say cold brew, and not iced coffee, but still...)