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by vanuatu 18 days ago
I've seen many cases where AI led to ROI with high margins (maybe not enough to justify the entire industry capex though), but they usually share similar features

- AI is a component of a larger product sold

- The product improves the metrics that customers care about, typically autonomously

- The customer is paying for the outcome, regardless of whether or not the product had AI in it

'Copilot' style AI features are much harder to measure ROI on, because they are typically further away from the base metrics that make it easy to measure ROI, and are typically used for specific tasks in a long web of other tasks within a professional job

3 comments

What are those many cases you have seen? In which industry?
i work at a company that automates front and back office workflows (being vague on purpose)

all industries, all are willing to pay 10s of millions even with the tech being somewhat immature

Care to share examples ?
Another poster that has definitely seen all the impressive AI results but can't/won't specify.
The AI results comes from a different company. In Canada. You wouldn't know it ;)
the results are in the revenues of appied ai companies!