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by logicchains
17 days ago
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Google doesn't suck at LLMs, they suck at customer service. There was a period where Gemini Pro was the best LLM out there, before they gutted it with quantization. It's like they didn't realize that "provide a great product, get people hooked then cut the quality" doesn't work when switching costs are so low. As with GCP, putting the wants of SREs over the wants of customers is not how you gain lots of customers. |
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