[michaelmrose]

Fair is fair implies that the user for their no money is somehow based entirely on fantasy to anything at all. They literally aren't entitled to the maintainer reading their email let alone a fix.

Any request that doesn't come with a promise of payment is panhandling. We have become so accustomed to overwhelming generosity and a cup that runeth over that instead of being grateful that our free hot soup comes a condo and a masseuse that we are spiteful when it isn't to our taste.

The random user should spend time analyzing the code because helping someone help you is part of the social contract that comes with having someone whose time would cost $400 - $1000 an hour as a contractor personally gift his time to you.

If ungrateful folks forget this we might find this resource increasingly scarce.