[someguyiguess]

Yup. That’s your issue. Disney+ outputting Dolby 5.1 and your speakers are stereo.

[olyjohn]

This shouldn't be an issue anybody has. We've had Dolby surround sound for over 40 years now, and everything was fine until recently. We had quadrophonic sound years before that.

[hbn]

Well it's still their fault for not making sure their audio works on a normal, non-surround setup

Also worth noting that we switched the audio track to Spanish and you can hear it just fine.

[morsch]

Probably because the Spanish track isn't delivered in surround...

[cycomanic]

That's not what the link says. In fact it is specifically saying it should be working in stereo but tdolby surround has missing channels.