And both of them are wrong, because they _should_ be trying to figure out what works best for the person; not what worked best for _them_ and forcing it on the person.
There main problem, at least in my experience, is that there's a direct conflict in it
- There are people that work better from home and get more done there
- There are people that work better in the office, with people around them
Regardless of which you pick, you're going to make one of those groups less productive.
I do agree that some people who want one thing but work better with the other. It's on the manager(s) to figure out which works before; for each individual and for the team.
I think the issue is when people conflate best for them with best ad policy