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by codedokode 18 days ago
So you need to waive even the right to sue to use Office? I didn't think it was so bad...
1 comments

Arbitration agreements are de rigueur in EULAs, terms of service, and all sorts of other contracts.
Until there is a coordinated effort for every user to demand arbitration. Suddenly a corporation wants to combine all complaints into a single case, because each arbitration has a fixed cost for the corporation.
And arbitration agreements have been de rigueur for decades, while users have become more complacent about software licensing. I’d consider the chance of that happening to be somewhere around zero. Without policy change, there’s no way in hell that’s going to change.