Normally, its the one who understand technology, can control it. Unfortunately, its not the case anymore. Stuff got unnecessary complex and bloated, hard to grasp it alone. Also, now AI plays the new role too.
Sure but theres a level of uncertainty being expressed for a paid service that you don't see elsewhere.
Imagine if every time you booked an uber it was like "your drive may crash the car". Or whenever you ate at a restaurant, the waiter said "there is a chance the chef will poison you". Or your bank statement said something like "these numbers may be wrong".