[smelendez]

I was trying to think what the least intrusive option here would be. You need to verify that the patient has ID matching their name and face, which could be done offline by a notary or other trusted party if a patient prefers.

But you also need to confirm the person showing up for the online sessions is actually the verified patient, and I'm not sure how you do that to maximize privacy. I guess you could take a photo at the in-person verification, have the medical provider sign off that it's the same person as their patient, and then destroy the photo?

[sonofhans]

Right, it’s a hairball. And all to enable a remote-first, VC-backed business model. Most people would rather see doctors in person.

[smelendez]

I definitely know people who prefer online therapy because they have a busy schedule or live far from a therapist who meets their needs (e.g., people in rural areas).

Some people also prefer online visits for other care, usually things they can self-diagnose: a recurring sinus infection, erectile dysfunction, hair loss, etc.