[mikeyouse]

Rings true in my org -- finance is a big consumer because all the software shops who do integration work with CRMs and ERPs are garbage and take forever to implement changes and via some clever prompting, you can obviate most of that work.

[limflick]

I'm curious, do you have an example?

[mikeyouse]

One regular workflow is a reconciliation we do for events that we put on — a number of costs that are expensed, a number of costs that are prepaid until the event happens, individual registration revenue that is recognized immediately and then the corporate sponsorships that are often paid in advance but their recognition is deferred until the event happens. Previously since that involved both balance sheet, income statement and CRM reporting, we relied on an integration vendor to write custom scripts to bring all the info (poorly) into our ERP. Since then, we’ve found a tool leveraging LLMs to ‘join’ those various sources and our events people generally described the report they wanted with a template in excel and it readily created that report with “export to sheets or excel” functionality.

A report that previously took ~4 hours per month for a very expensive resource now takes 30s to validate and can be run completely ad hoc by the events managers.