[convolvatron]

decades of excess capital have raised company leaders that have bought into structural delusions like 'accounts are all the matter', or 'headcounts are all that matter', and the market has rewarded them for that. Or at least ignored failure because the supply was really quite low. Remember when we all laughed at the .com companies that were going to revolutionize pet food delivery? that never went away, we just normalized it. Very little of this has been based on cost v. revenue just forever. So it's no surprise that they are a little stunned that by following what everyone says is the future things aren't just going swimmingly. The usual reaction is to just blame your team, that's easy.