[hilariously]

As a user I hate google's approach as well, not because of job related reasons, but the functionality keeps changing to no increased value to me. I don't see how you the end user would have a different opinion unless you did not use google before say 2016.

[shaftway]

As a user I actually appreciate it. But most of the stuff I google is coding questions.

Before if I asked a question, the top 3 results would be StackOverflow. I'd click into the first one and find out that the question was subtly different than mine making its answer useless, but it included a lot of similar words. Go back and click into the second one. It's exactly my problem, asked three years ago, no answer. Go back and click into the third one. Same question, but it's been answered. Great. But the accepted answer has a score of -3 and another answer has a score of 5. So which one do I follow? Whoops, it's actually neither of them, because the library has broken both of those workflows.

Now I get my answer right away 90% of the time. And if I don't then I scroll down and I'm not worse off than I was 2 years ago.

[cosmic_cheese]

Yes, the churn they bring to products that were complete over a decade ago is ridiculous. So much change for change’s sake (or more likely in pursuit of promotions internally) and so little thought to quality, what makes a product good, and what would make users happy.