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by carefulfungi 26 days ago
In the case of Meta, X, et. al., the conversation is an integral part of the product. It isn't incidental "around their premises".

You're also wrong though - a corporation is absolutely liable for threats and various types of verbal harassment that occurs within their walls. Thus the endless liability-offsetting mandatory training videos... Duty of care is well established.
1 comments
simoncion 25 days ago
> ...a corporation is absolutely liable for threats and various types of verbal harassment that occurs within their walls.

From its employees or contractors, possibly. From customers or visitors? Absolutely not.

> ...the conversation is an integral part of the product.

For telephone, text messaging, and mail [0] the conversation is an integral part of the product. And yet, somehow they don't have this "liability burden" you're asserting is borne by everyone who provides a service or a space where people could plausibly speak with each other.

[0] ...both e- and snail- variants...

link
carefulfungi 23 days ago
If you care to read about this, google/search/internet for "torts section 344". Here's an example:

https://www.mbm-law.net/insights/premises-liability-for-thir...

Here's a more nuanced example discussing liability to foreseeable harm by a third party on a business's premises:

https://www.supremecourt.ohio.gov/rod/docs/pdf/0/1995/1995-O...

It is of course differently illegal to use the mail (in the US at least) for criminal activity.

Another way to think about this is, if this liability didn't generally exist, why do platform providers require a special protection?

link