[abustamam]

I've encountered large party service charges and that makes sense because it usually requires staff to do stuff they wouldn't normally do for smaller parties.

I'm talking about restaurants that just add service charge to everyone.

[rectang]

I think the lesson from the airline industry is that while consumers will get angry about surcharges, pricing transparency is what really gets punished in the marketplace. There are enough consumers who will always buy the deceptively priced item that it's suicidal to tell the truth (absent government regulation forcing the issue for all purveyors).

There are a fair number of well-meaning restaurateurs who have tried no-tip policies for ethical reasons. But the mass marketplace has not changed.

[abustamam]

Kinda reminds me of when Burger King had a 1/3 lb burger and a 1/4 lb burger and more people bought the 1/4 lb because they thought it was more burger than the (rightfully) more expensive 1/3 lb burger.

The average consumer can't do math.