Hacker News new | ask | show | jobs
by danpalmer 16 days ago
This is just fraud.

"Friendly fraud" is accidental or with the correct intentions – such as the customer not recognising the charge and charging back.

3 comments

Genuinely not recognizing a charge is not fraud, as that to me requires intent (or at least gross negligence, e.g., something like "I'll just dispute everything I don't remember, and not make a particularly good effort to remember anything at all").

"Just fraud" is already taken for "criminal c uses unwitting cardholder a's card at unwitting merchant b", so what's your objection against "fiendly fraud"?

This is the point. You could file criminal charges. You could win in civil court.
Yes, and Stripe could do much better to prevent it. And doesn't.
What would you like them to do?

Even in the post you're wishy washy about what you want. They offer a product that does enhanced fraud detection but you don't like that. You correctly call out that there's major risks with taking a merchant's report and using it to flag a user's future transactions.

The article mentions Stripe's product in this space: https://stripe.com/en-us/radar

There are similar offerings from other companies. I don't know if bundling this with payment processing is common.

They could, but this isn't discussed in the blog post. The post is about literal fraud, which has a very different recourse for the merchant.