I have been renting 15 years and have never once even really thought about my landlord...
I pay them on the portal and if something needs fixing I put in a maintenance request and they get it fixed. That's all i've ever thought about with them.
I rented for somewhere around 20 years before I was finally able to buy a house, and I hated every minute of it. I've had a landlord (in Arizona) tell me that it's normal for an air conditioner to only be able to reduce the temp by 10 degrees. I've had a landlord decide to convert the complex into condos and tell me I would have to let potential buyers into my home before my lease was even up. I can't even remember all the times I've had disputes over various repairs.
There was a period of about 5 or 6 years where each year I would get a raise at work, only to have my rent increase by almost the same amount, so I could never get ahead.
Like anything I am sure there are good and bad experiences.
I mean both my pay and rent go up by about 3% each year, barring some position change, but 3% of a 100K salary is $3000 more a year. 3% of a 650/mo rent like I pay is $230 more a year. So not even 10% of my raise is eaten by the rent increase.
I pay them on the portal and if something needs fixing I put in a maintenance request and they get it fixed. That's all i've ever thought about with them.