[zzzeek]

i dont think employees are expected to prioritize one customer of (we would assume) little monetary consequence in this way. amazon would rather everyone keep heads down, dont let the casualties slow down the machine or create exception cases, and definitely dont bother upper management with your personal salvation quests.

[minraws]

Well then you get PR disasters like these, I have moved off of AWS and helped several services that use AWS at atleast 4 companies, who used to pay AWS mid 6 figures, and been paid chump change to do it, but I helped just cause AWS sucks I didn't spend much time really, 1 weekend each.

Was the pay worth yeah, was seeing AWS's revenue hopefully take a minor hit worth it, most definitely would do it again hit me up if you really need help. If you pay Amazon over 10M I am certain we can bring it down below 1M lmao.

AWS is just unhinged in terms of pricing and costs.

[zzzeek]

Jeff Bezos went on NYT dealbook and had the gall to say "we did layoffs at the WP because it needs to be profitable; if it's not profitable, it's because people are not willing to buy the product it's selling"

after he literally single-handedly ruined the product by personally censoring the editorial team and/or firing large numbers of journalists on multiple, extremely high-profile PR-disastering occasions [1] [2]

from that perspective, Bezos seems perfectly content to weather PR disasters from his companies and drape them in bizarre rationalizations.

[1] https://www.theguardian.com/media/2024/oct/29/washington-pos...

[2] https://finance.yahoo.com/news/more-60-000-washington-post-2...

[OutOfHere]

A single wronged customer can cause 100-1000x the PR damage across the internet across 1-10 years. It is not an exception case; it is the textbook case. Management who don't understand it don't deserve to be management.