[vjvjvjvjghv]

“ I personally have not seen such mess, likely because working in regulated industries means there‘s usually some SOP or work instruction that is regularly updated, so the setup is driven by the compliance process”

I work in medical devices and our Jira is a mess too. Seems a lot of people try to solve process problems by customizing Jira.

[ivan_gammel]

„Every organization thinks that they are unique, yet they all are doing the same thing“ (a quote I heard last time from an SAP consultant, which is probably a common knowledge or some named law).

This is the funniest thing about customization of enterprise products. They spent hundreds of years on user research and product development, so chances are high that their standard solution is sufficient for your problem, and you don‘t need anything else. Yet too many people are tripping on the hard problem of enterprise products: the custom fields, which they hardly even need.