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by NeutralWanted 18 days ago
Workflow for what you described:

1. I go to your site 2. I download your service for my platform (that now has to be developed and shipped for N platforms your site wants to support 3. I install said service and make sure it's running 4. I go back to site and it's connected (or it's not and now you have to support a whole host of troubleshooting docs based on platform.

Web serial version that's now in Firefox and has been in chromium: 1. I go to your site. It works

What you described is something that has been done for awhile. Most recent thing I've used I can think of is Lenovos Driver install utility (you install their connector app, go to their support page, it connects to your app and then shows what drivers you need)