[cebert]

I read every comment on this thread at the time of my posting and believe it’s fair to categorize the general sentiment that Amazon has lost its way and may even be in its “IBM stage.”

AWS services still are generally reliable and available. I’d think we’d be seeing cracks here if the organization were in shambles. AWS seems to keep humming along.

[jreynar]

I'm sure things could be better and maybe we've gotten lucky or perhaps being part of the AWS startup program bumps you to the front of the queue but we've had two recent issues -- both with cloudfront -- that were dealt with fairly promptly. Not quite as quick as the timeline they suggested but very hard to complain about when we're paying for support and AWS services themselves with credits from their startup program.