[speff]

AMD and any other corpo is made of people, who do have emotions. Abuse towards these people impacts corp operations. This is an entity protecting itself from damage that it feels is not worth the benefit the offering would bring.

And I question your assertion of real harm to individuals, by not offering free support, being worse than receiving verbal abuse.

[stavros]

Right, but saying "this policy change is disgraceful" and saying "you, customer support person, are an insufferable dickhead" are very different things. From what I can see in the link comments, people seem to be saying mostly the former.

[cumshitpiss]

Was the abuse and response directed at a person or AMD? Even AMDs response is vague and deflects it as “Abuse towards AMD”

AMD is free to change their terms of their product, but then characterizing the backlash as abuse towards AMD is laughable. Have empathy for people not corporations