[wrs]

This is not about stickiness. People complain because they liked the dead product. Do you hear complaints about Google+ dying? Reader wasn't a risk, it was a product people loved that wasn't hard to run. It was just too boring to maintain, didn't support the ad monopoly, and Google dropped it for the next shiny monetizable object.

Anyway, enterprise products are an entirely different ballgame where product support, and the reliability thereof, is measured in decades. The consumer product attitude is just a bad look, but things like the Railway incident are deal killers.

[ventana]

Well, actually, Google+ circa 2014 was the only social network that had enough of the interesting technical content for me, and I did use it in exactly the way how one would use a decent social network: I posted my content, got comments, and read what other people posted. Some formatting weirdness aside, it was not bad at all, and surely better and quieter, in a good sense, than Facebook back then, and especially than Facebook now.

I still have the Takeout archive of my posts, might be a nice time machine experience to parse that huge JSON and read through it.

So, yes, I do complain.

[wrs]

I thought the “circles” idea made total sense and it could have been a good social network, if they had let it do that instead of forcing it into every other part of Google.

[antibios]

Reader was dropped in the run up to G+. I believe there was a strategic decision to try and get people to move to G+ and move both personal news and organisational news together.

[dekhn]

The leadership was never completely honest about why Reader was shutdown, and the stated reasons didn't pass some basic sniff checks. But it was easy to read between the lines: the executives' attention was on other things, and Reader was a threat to their growth. But also it was a passion project that a company like Google would struggle to keep updating since it brought in little revenue (even though there were hordes of people volunteering to maintain it for free in their 20% time).

[ghaff]

The decline of RSS among a certain audience was only peripherally related to the elimination of Reader; it's not like there aren't other RSS readers out there even if Google makes a convenient villain. But Google did whiff on social in general and certainly indexing the world's information became a very secondary goal especially after failing with some efforts on the copyright front.

[blondin]

Google+ couldn't handle spams. Inbox was an excellent execution. one needed the tech that made Gmail, and the other couldn't co-exist with Gmail? we will never truly know.

[ghaff]

I would have said Knoll was the bigger fail on the spam front. You can't have unmoderated posting generally.