[anonymousiam]

I WAS a happy TurboTax customer for over 33 years, until this year when I used HR Block TaxCut to file my 2025 returns. Intuit insisted that only Windows 11 would be supported, for no technical reason whatsoever. I assume they got a payoff from Microsoft for doing this.

So now I see they're laying off 3000 employees and wonder if it has something to do with poor sales of TurboTax because of their lame policy.

[exmadscientist]

They did the same with Windows 7 going to 10. (I used to use a containment VM for their products, since they aren't particularly clean installs. I used the same one year after year and was too lazy to update it.) I seem to remember that that check was easy to patch out. (As are several other checks of interest.)

[flomo]

Some of those layoffs were certainly people supporting dead versions of Windows, and high-touch low-sophistication users with old broken-down computers. At some point, they/you were getting dropped as a customer and, checking the news, now is the time to do that.

(But most of these people were probably working on some Intuit Whatsit that you and I have never heard of. Every profitable software company has a bunch of products which failed to launch.)

[karlgkk]

> for no technical reason whatsoever

Bold of you to state that without anything to back up your claim.

Maybe it’s true, maybe it isn’t, but you shouldn’t state it as fact unless you have information backing it up

[swiftcoder]

Name one feature of Windows 11 that could be so mandatory to a web app inside an electron shell, that it couldn't run on windows 10?

[flomo]

A big feature for Microsoft is you have to pay them lots of money to still run supported Windows 10. Are you paying Intuit too? Probably not.

I say again this is really a filter against "high support" customers because most of them are not technical and running derelict setups.

[danaris]

That's not a technical reason.

[flomo]

Calls to tech support are by accounting defintion. So that makes it easy to draw the line somewhere, and cut off groups of negative-value customers. Its 2026 and times are tough baby.

[swiftcoder]

> Its 2026 and times are tough baby

Tough even for firms that have regulatory capture in a ~$48 billion market?

[danaris]

I mean, sure; you can come up with some kind of justification to call just about anything "a technical reason".

But there's no genuinely technical reason—one you don't have to twist yourself into pretzels over—that fairly ordinary software, working fine on Win11, would not work on Win10.