[dtnewman]

1) this article doesn't really cite that this is due to AI. It cites a reuters article which in turn cites an internal memo, which says that they need to be focused, with AI being an important initiative. So the title is a bit misleading.

2) A lot of comments here talking about turbotax. Remember that intuit also has quickbooks. Personally, i think the uses for AI in doing my taxes are limited. I don't want AI making judgement calls. However, for something like quickbooks, I can imagine many uses for AI. For example, categorizing expenses, organizing receipts, noticing odd patterns, etc.

[danaris]

I can think of very few less appropriate places for LLMs than accounting.

They can't do basic arithmetic reliably, and will confidently tell you completely made-up figures when you ask for reports.

Meanwhile, existing accounting software is mature and does a great job at keeping numbers straight, and producing good reports, especially in the hands of a professional.

[mistrial9]

this company Intuit is going to train their internal models on your data and other customers too. In order to train useful models in aggregate, they will ingest your very specific PII and you will do "nothing" about it. The entire set of tax paying citizens (almost) are now going to have their financial-legal lives ingested into models you cannot see, cannot use yourself and do not derive income from, IMHO.

ps- small caveat to this personal information doomerism is that very wealthy and capable people will have this happen to them and their companies, and that will possibly set off some kid of hardball.