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by x0x0
22 days ago
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If it were google's bug as Railway has certainly at least insinuated, then yes. I would also be fine with them saying "blah blah blah abuse was detected; we're working through it with our customer and we apologize to those impacted." I'd also expect a story around how it is this happened w/o a human spending at least an hour working his/her way through a call list to reach someone at Railway. Starting with ops and escalating to the ceo if necessary. |
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