[raghavchamadiya]

This is actually scary. If Google can suspend a company like Railway without warning, what chance does a smaller startup have? The lack of any human escalation path at Google Cloud has been a known problem for years. You'd think enterprise customers paying real money would at least get a phone call before getting shut down

[danjl]

Then you should be scared about every single online account you use, since they all have this same capability of suspension of your account. That's inherent in any service policy.

[tardedmeme]

Google seems to be the only one that actually does it, regularly, with no warning or comment, to other people. Google also spreads bans to accounts it deems related, so your personal Google account is likely to be deleted at the same time as your GCP account. That includes your Gmail address and your phone login and cloud storage.

And vice versa. Company accounts have been deleted because an employee's personal account tripped Google's random number generator. Again, only Google does this.

[dnnddidiej]

Does Google have any customer big enough for it to give a fuck about?

[VirusNewbie]

Anthropic, Shopify, Apple, Uber, Temu, Spotify, Ebay, Paypal are all massive users who get tons of engineering support.

Also if this rumor is true, they also get massive white glove engineering support: https://www.cnbc.com/2025/08/21/google-scores-six-year-meta-...