[lotsoweiners]

So the solution is the same as it has been for over a decade. Don’t do business with Google.

[scorpioxy]

I believe the problem was always the process that Google has where they tend to want to automate everything from the start and make it very difficult to reach a human and explain the situation. The service itself seems solid but if you make it difficult to address any problems when(not if) they occur then I won't be comfortable doing business with you. I stay away from their services for anything serious for this reason and always recommend to others to do the same.

It's going to be interesting to watch this unfold. Google's automation vs LLM agents, no humans from either side.

[jesterson]

> Don’t do business with Google.

If you think other big tech or bank won't do it for you if you "don't do anything wrong" - you might be delusional.

The only way to fight it is redundancy. Dont vendor lock in all you stuff in aws/google/cf/whatever. They can (and will) fuck you up at some point.

[happymellon]

It is a weekly occurrence for large named organisations and Google.

It isn't for other big tech/banks. It's just a risk assessment, and Google are a high risk partner.

[jesterson]

Just because you don't see it, it doesn't meant it doesn't happen.

I deal with it daily. If i would start writing, I would spend half day just writing.

It's in no way to say Google is any good - it's just equally bad as any reasonably big organisation. No more and no less.

[happymellon]

You should publish some of this, as if this is true and AWS and Azure are banning large organisations without realistic recourse on the same scale it should destroy the cloud service providers.

[jesterson]

There is no point in publishing this.

Usually they don't ban large organizations without some prior consultations. SMEs are victims usually. AWS/Azure and sorts know there will be no public recourse so they can cut without any notice. It's same with banks - if you are big enough they won't suspend you, but if you are SME they can suspend in a moment without any legitimate reason. They can suspend and say their "risk assessment team is looking at it" which is BS excuse knowing how banks work. At same time your contractors couldn't be paid and you can't receive money yourself.

I don't have an answer on how to solve that besides putting in law that any service provider vital for company operations (bank, telco, etc) shouldn't suspend or limit service rendering without court order. This is rather unrealistic and won't hit legislation because of same big organization lobby.