P.S.: To clarify, I'm not saying AI-ness is necessary or even desirable in the HN submission, the other backfiring design aspects are quite interesting enough on their own. I'm just remarking that TFA seems to be using the term in its title as a largely-irrelevant hook.
sounds like capitalism doing what capitalism does best and backfiring spectacularly. over optimising for efficiency and degrading the customer experience as a result