[jaggederest]

The purpose of a system is what it does. If you're in control of a company, and that company is an "orphan crushing machine", it's your responsibility because ultimately someone must be responsible. You could argue the board shares responsibility, and certainly every high level manager endorses it.

You have to say "Deliveries should be as efficient as is consistent with basic decency, anyone delivering Amazon packages will have breaks and schedules that are reasonable and achievable", in the same way that he mandated APIs[1]

[1] https://news.ycombinator.com/item?id=18916406

[sleepybrett]

I'm not arguing that this isn't true. I'm arguing that the closer to the bottle pissing employees you are on the org chart the more guilty you are.

[f33d5173]

If it was only a small cluster of employees bottle pissing then this would make sense. When it's endemic across the company, that suggests it comes from incentives set at the top, and the low level managers can't individually do much about it.

[sleepybrett]

Well at least at or near the top of the last mile group.