[epoxyhockey]

The dotcom boom (it wasn't a crisis) was about putting brick and mortar stores online and making shopping more convenient and price efficient. The younger generation was much more enthusiastic about shopping online, and being initial drivers of it. I remember the $25 off (no minimum order) coupons to basically get free stuff every week. The older generations still preferred to go to a store. It was a much slower progression taking 10-years for the older generations to become comfortable with shopping online.

AI is being driven by the more enthusiastic older generation (in my view) and it's not just about taking a fraction of brick and mortar sales away, it's about systematically replacing the full breadth of white collar jobs, especially the entry level jobs. You know, the jobs that college grads are vying for.

[xscott]

There was also a decent amount of enthusiasm for the "long tails" because with unlimited virtual shelf space, you could find products that would not have enough mass appeal to the average consumer to justify their space on physical shelves. For instance, Netflix would loan you a DVD of almost any movie but Blockbuster only stocked the middle of the bell curve.

[adrian_b]

Yes, this has always been the major advantage of online shopping for me, since its very appearance.

When Amazon was launched, I immediately started to use it to get books that were impossible to find at bookstores near me. Similarly for various computer components that are less frequently used by typical users or even certain kinds of clothes or accessories needed for special activities, for which there were no nearby shops.

I have never been a typical consumer, so it had always been very difficult for me to find what I wanted at local shops, thus the appearance of online shopping was really great for me.