I was working at Amazon until recently. Number of internal documents (PRFAQs, 1-pagers, etc) having these sort of proses boomed since 2024.
Punchy titles are also part of the marketing speak. Before Claude or ChatGPT, it would be a delicious read, understanding how they come up with the initial idea for an internal system. Since then, most of reads like "It's not just X, ..." every other paragraph, making it dull...
Punchy titles are also part of the marketing speak. Before Claude or ChatGPT, it would be a delicious read, understanding how they come up with the initial idea for an internal system. Since then, most of reads like "It's not just X, ..." every other paragraph, making it dull...