[johnnyanmac]

>The reason Oracle can continue failing at those massive projects is simple: everyone fails at them routinely and often it’s the customers fault.

It's even simpler. Youre not paying oracle for some delapidated HR system. You're paying for the legion of accountability that is their on-site engineers to fix stuff for you when things screw up. You're essentially subscribing to a team of engineers you don't need to directly pay salary and benefits to.

People who think you can out efficiency that kind of accountability don't understand how large orgs think.