[ethersteeds]

> A few neighbours who told us “nothing will change” went quiet. A few said “OK, but this was a fluke.”

Are they wrong? This is the equivalent of getting customer support from an otherwise unreachable tech company because your story went viral. It's the exception that proves the rule, not the status quo.

Undeniably it's a good reminder of the power of publicity for accountability, but at some point the news media won't be interested in airing another "neighbors taking action" human interest story.