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by rfrey 35 days ago
Man, I remember when the common wisdom was that there would NEVER be enough people willing to put their credit card into a web browser to support a business.

I never expected to be nostalgic for those days.

1 comments

To be fair most frequently people online use debit cards which can be frozen if something goes wrong.
Uh, debit cards are the worse as they (technically) don’t allow you to dispute charges like in a credit card. Money comes right out of your account first, and then you have to try to get it back.

Don’t use debit cards online.

> debit cards are the worse as they (technically) don’t allow you to dispute charges like in a credit card.

That's a commonly propagated falsehood. Both legally (Regulation E) and practically (all large card networks require issuers to extend a zero-liability policy to debit cards), consumer protections are very similar.

The big difference is that, as you say, with a debit card you're potentially out the money for a few days, which can be unpleasant if it makes the direct debit or check for your rent bounce.

I once had an issue where they drained the account (transactions weren’t blocked by the bank until the account didn’t have sufficient funds), and it took the bank a full month to investigate and refund.

It’s not a trivial difference.

That's unfortunate, and almost certainly a Regulation E violation on their side. They're supposed to provide a provisional credit within 10 business days.
It was Wells Fargo, and many years ago. It could have been them violating it, or it might not have been a law yet.

It was very irritating!

What good is freezing a card (regardless of debit or credit) after something has already gone wrong?