[nkrisc]

People working night shifts or other odd hours are not functional members of society? WTF?

Get mad at your employer. My 9-5 office jobs always allowed me to take an hour or so to run errands that could only be done during work hours.

[kelseydh]

This flexibility can exist for office jobs, but customer-facing roles typically need somebody present for the whole shift.

[bluGill]

Many customer facing rolls either are dealing with dedicated buyers who are paid to work 9-5 as well and so there is no issue (false - but I'll ignore that you customers are often on a different continent)

If the customer is a retail customer in the majority of cases you are open extended hours. Your employees either work a 6-2 shift and so have the evening, or they work 2-10 and have all morning. (often they are working a shorter shift).

The final group are doctors/dentists. Every boss knows you need to take an hour off to see them every few months and makes provision. They have to have this anyway because sometimes people are sick, or die over night. Thus if it is critical for the job that you have people you have extra people around to make up slack.

[nkrisc]

And businesses like that could create their schedules such that all employees would have some time for errands during normal working hours, but they usually don’t because it’s easier not to.