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Having spent time working in UK healthcare tech, I never understood why everyone was lining up to throw buckets of money at Palantir. Quite apart from being obviously evil and so on, none of their solutions were actually very good. Unfortunately, it's hard to escape the feeling that friends in high places, some lobbying and some er... reciprocal back scratching might have been instrumental. See also senior staff at NHS England (or Digitial? can't remember) handing massive NHS compute contracts to AWS, and then leaving the civil service to become... an AWS employee. |
It's policy. It's official Whitehall policy.
As a department you can't hire programmers at £100k/year, because that pushes them way, way higher than civil service bands allow. But you can pay a "Systems Integrator" - a consultancy like Cap Gemini, Deloitte, Fujitsu - £600/day for the same programmer in the same seat. So, £100k/year = bad, £120k/year via an external consultancy = good.
Then we get into actually building and owning tech. Look at the history of GDS - they were empowered to pay half decent salaries and build and own things, but then had budgets slashed and programs cut. Why? Because we can "just buy it". Yes, you won't own the IP, it'll cost 4x as much, it'll take 3x-5x longer, but at least you won't have "inefficient civil service bloat" to have to manage.
This all started in the 1980s, and there are signs of it swinging back. I was at one department last year where they were telling me they're thinking about hiring actual engineers and embedding some devops stuff internally - absolutely jaw-droopingly revolutionary. Genuinely.