|
|
|
|
|
|
by wrs
42 days ago
|
|
|
So Intercom has increasing market share, and they're increasing investment in it, but it is henceforth to be considered "baggage" and a past to be destroyed? Is this Innovator's Dilemma or Osborne Effect? Either way I'm glad I don't manage the Intercom team with my CEO writing stuff like this. <s> On the other hand, look how well this same argument worked out for Block. </s> |
|
|