Hacker News new | ask | show | jobs
by yuppiepuppie 43 days ago
I was thinking this might be a result of the Cheap-money (post covid) era ending and everyone scrambling to reduce their Datadog/Cloud costs. Thinking back on 2023/2024, lots of companies were leaking large amounts of capital to those vendors and I imagine lots of people saw an opportunity for creating leaner and cheaper stacks.
2 comments

No need to guess, I'll tell you the exact story of why I made Traceway!

Last Dec I had a customer complaint, took me 2 days to find the issue. I had to pay $800 for Sentry and a bit more for New Relic. The issue was a locking problem that happened only in very very specific cases, erroring in diff places and timing out in others, unfortunately power users were running into it often. I had two systems, no SLO to catch this and they were completely disconnected. Super annoying.

Anyhow, I spent a day looking at those and eventually went, screw this, I'm gonna just make this actually work. So I spent a few hours, hooked it up, no auth or anything nice, pulled the traces and found the issue. Turns out it was locking due to a long transaction existing in a scheduled task, it existed for years.

The big things for me is it automatically flagging issues, prioritizing them and taking into account: errors, response codes, timing. That's why I'm making it, no venture capital, funded by actual revenue from the start (not paying for Sentry or New Relic anymore). It's really a dev focused tool to help smallish teams find and fix issues before customers even have time to complain.

Anyhow, hope that explains it, kinda related to cloud costs, mostly just my personal frustration with existing tools. Also I did NOT want to host a 5 service stack (grafana, otel collector, prometheus, mimir, loki, k8s) for something that can be done in a 60mb go binary that runs on a 3$ server...

This is my instinct too. I've had the pleasure of using DataDog and the pain of negotiating with their salespeople!
Yes. Their sales people don’t even negotiate - they just tell you this is price and done. Dunno why they need sales person if prices are non-negotiable
It’s because you’re in a leveraged position. Why would they negotiate when they don’t need to. Tell them thanks and that you’re churning tomorrow and watch the “OH WAIT”’s come flying through the door. The insidious thing about datadog is that it snakes its way into your entire business line and so it’s really hard to extricate yourself from it down the road.