[jeroenhd]

Their hardware is usually fine when it comes to support. Google announces the support lifetime of their devices and sticks to it, with feature updates coming to things like phones even after the support period ended through things like app stores. Just check the support lifetime of the device before buying (early Pixels only had 2 years of support, as was announced at release).

Their cloud services are nothing but hot air but their hardware support has been excellent for the past few years. Easily beats other major manufacturers. I'm still annoyed that Apple won't tell you how long they will support their hardware. Other competitors manage to be even worse.

[notatoad]

"support" meaning drivers and basic security updates, sure.

but if you buy this for the gemini integration, what are the odds that google actually sticks with that, or two years from now are you going to have a laptop that lags behind the feature set available in the gemini app for mac because they didn't sell enough of these to bother continuing development?

[TheDong]

Google also has a better track record than some companies (cough apple) of keeping their devices unlockable/open enough that they can have a second life regardless of whether google keeps up on the software side.

You can install linux on the nexus 7 tablets.

You can install linux on the old PixelBook or Chromebook Pixel.

An iPad bought at the same time as the nexus 7 (the original iPad air) has become a useless insecure brick that can't even load modern websites, let alone support linux. The nexus 7 can have linux or a custom android rom flashed to work fine, albeit with a pretty crappy processor.

[jeroenhd]

The Gemini app has been backported to at least Android 14 as far as I could tell (that's the oldest OS I saw it on), probably further.

Hard to say they're going to keep giving you new features, but buying a device for the future things that may be brought to it is always a massive gamble, like buying a Macbook for their failed promise of Apple Intelligence or a Windows laptop for the promised advantages of Copilot.

If the device works well enough to be worth the money, it'll keep working. If you want fancy stuff in the future, hold off on buying new hardware and wait until the stuff you want is actually available.

[simonjgreen]

Hmmmmmmmm

Nest Secure Google Home Stadia Daydream Glass Nexus Pixel Slate Pixelbook Chromecast Audio OnHub Jamboard

[rv3392]

I think there's a difference between cancelled (or renamed in the case of Google Home and Nexus) product lines and something no longer working. Most of that list falls into the former, but otherwise probably work fine.

This Googlebook will probably be a lot like the Pixelbook. Probably cancelled after 1 generation, but still usable for 5-10 years as you'd expect from a laptop.

[adi_kurian]

My chromecast audio still works great. No idea about the rest, but that I do know.

[cwillu]

The list of departed google products could be put to the music of the names of the countries of the world.

[jeroenhd]

I don't have most of those, but from the entire list I only recognise Stadia as something that stopped working entirely, and I got my full purchase price back for that.

Chromecast still works great.

[kissickas]

They refunded me all the money I spent on the Stadia + games and unlocked the video game controllers so I can use them with other systems... my only regret is that I didn't buy more

[haritha-j]

I know right? And I ended up getting a chromecast free through that refund as well.

[adi_kurian]

My chromecast audio still works great.

[throwaway030]

My Pixel 3A stopped receiving security updates after less than 3 years. I remember Google did this to start using their own chips in their phones.

Two or three years is not even close to the support Apple provides. It sealed the deal for me and I switched to iPhone.

[joshuamorton]

Yes, they've since more than doubled the support lifetimes to seven years.

[pseudosavant]

What about when that “support” is to brick your battery so your phone lasts hours because they know it is defective but don’t want to fix it?

Google’s hardware track record is a joke compared to Apple.

[flipnotyk]

Not arguing with your point about Google, but isn't Apple very often accused of forced obsolescence through updates to their phones? Is there any truth to the accusations of "running slower and dying faster" after a new model releases?

[pseudosavant]

Nothing at all like what Google has done for the Pixel 4a and 6a. They intentionally make the battery life so short after 400 charge cycles (maybe a year's worth of charging?) that it only lasts a few hours. They'll replace the battery only "in eligible locations and while battery supplies last."

For Apple, each iOS release is more demanding than the last. Then compound that with batteries produce less current as they age. So, the CPU can't run quite as fast because it can't draw as high of current for older batteries. The alternative is to let the CPU try to ramp to max and cause the CPU to error/crash. It was mostly a messaging failure, and the battery health info/settings got significantly improved because of it.

Here is Google's page on it: https://support.google.com/pixelphone/answer/16340779

[joshuamorton]

> They'll replace the battery only "in eligible locations and while battery supplies last.

And if you aren't in an eligible location they'll pay you cash or give you a discount on a new phone. I'm really unclear what seems so terrible here.

[patall]

Communication wise, the whole thing (4a in my case, but the others seemed similar) was a disaster. But they offered to fix it for free (via battery swap)

[mrandish]

My understanding is that, depending on the phone vendor, such support may only apply to security updates after ~3 years and not feature updates.

[o_m]

It's only been 2.5 years since they said that. I'm sure they will walk back on their word before it has been 7 years.

[morsch]

The increased update timelines by Google, Samsung and others roughly coincided with EU legislation coming into effect that mandates 5 years of updates after end of sales. We'll see.

https://www.heise.de/en/news/From-June-20-EU-gives-smartphon...

[danudey]

Correction: if the manufacturer chooses to provide updates, and they don't have to, they must continue to make those updates available for five years after end of sales.

In other words, manufacturers aren't required to publish updates at all, but if they do provide updates they have to make them available to users for five years after they stop sales. This only stops the case where a manufacturer ships a device and publishes updates for the device, but then takes those updates offline after they stop selling the device (but before 5 years is up).

https://www.theandroidportal.com/motorola-android-update-loo...

[morsch]

Interesting. If Motorola gets away with that, loopholes can be closed.

[jsnell]

Do you have any part examples of them committing to a specific support timeline on a product and reneging on it? I can't think of one.

[danudey]

Google promised their Nexus phones would get new versions of Android for X years then, after selling a bunch of them, just changed their mind.

I'm having a hard time googling it since every result that comes up is about Google cancelling Nexus phones entirely way back when, but I remember a lot of Nexus users were kind of PO'ed about it.

[joshuamorton]

I mean I guess anything is possible, but the Pixel 6 and 7 also are receiving 5+ years of updates, and those sure seem real so far.

[ewoodrich]

My 9 year old Pixelbook is still supported and will continue to get updates for one more year! I did not expect that went I originally bought it.

[ewoodrich]

My Pixelbook from 2017 still receives regular Chrome OS updates.

[jeroenhd]

As was disclosed on Google's product support pages the day of launch.

These days, Google promises at least 7 years, which is longer than most iPhone people seem to use theirs. There's no doubt their limited support windows sucked in the past, but none of that was hidden or a surprise.

Apple could stop updating the iPhone 15 tomorrow and they wouldn't be breaking any promises to anyone. They refuse to publish even a minimum support period.

[TheDong]

You're on hacker news though, so you can install linux on it: https://wiki.postmarketos.org/wiki/Google_Pixel_3a_(google-s...

Pixel devices have historically been really good about letting you unlock the bootloader and install what you want, so even if Google drops support, the community can keep it going.

Apple devices just turn into useless bricks once apple deems them too old. Frankly, I think apple should be legally required to allow users to unlock devices, like you pay for the device, you should be able to use the hardware.

[thefz]

Pixels receive at least 7 years now.

[smallmancontrov]

> early Pixels only had 2 years of support, as was announced at release

They also announced a promotion for unlimited cloud storage of photos and then shrank and JPEG massacred the photos. That part of my photo library is still visibly trashy to this very day. Every time I browse my photos, I am reminded that google did this.

[ahmadyan]

yeah, even on product lines that they kill (like Stadia) they usually do right by the user (eg they refunded everyone, both on hardware and software people bought on the platform).

[treexs]

I thought Apple does tell you how long they'll support hardware.

For example: https://support.apple.com/en-us/102772

[chocochunks]

That's not how long they will provide software support. It's how long you can get a hardware repair. Some "vintage" products will get current software support but not others. Some products have lost software support before even reaching "vintage" like the first Gen iPad.

[jeroenhd]

That page shows "vintage" products, which is a category they apply after "5 to 7 years". It describes replacement parts and (bought) maintenance service in store locations.

They don't state how long they will provide software updates.

[mattmaroon]

Apple might not specify a time upfront but they do consistently support hardware for a good length of time. IPhones generally get OS updates for 5-6 years and security for at least a couple more.

I’ve never used anything they made long enough to get there.

[yolovoe]

My experience with Google hardware has been the opposite. Three early Pixel phones died within a year or two, and pretty abysmal experience with Pixel Buds. They'd send me replacements, but I tired of them breaking.

I switched to an iPhone after being a long-time Android fan. Haven't looked back. Converted my wife to an iPhone too. Apple is better at hardware.

iPhones also receive security updates for a long time. I buy iPhone 3+ generation old brand new at the Apple store, and it... works really well.

[Aurornis]

> Their hardware is usually fine when it comes to support. Google announces the support lifetime of their devices and sticks to it

If they announce a support lifetime they stick to it.

For other products they'll just decide they're done with it and give you a little warning period. Maybe some store credit or another bonus depending on the product.

[nullocator]

What about Nest? It's great that they announced a lifetime and stuck with it I guess? Sucks for anyone who bought into the ecosystem. You'd have to pay me to try and adopt more google products at this point, otherwise it's almost certainly sooner or later going to be deemed a waste of money/time.

[sbochins]

My nest thermostat disagrees with your optimism.

[entropie]

> Their hardware is usually fine when it comes to support.

Pixel stands were horrible. And discontinued.