[abirch]

I used to have everything Google.

Strata Pixels, Nest Cameras Google Smart Speakers Nest Home Security system

but then I broke my Google Pixel 1 watch. I ended up chatting with service in India and they pretty much told me that there was no way to fix it. After that, I quit buying all things Google and switched to Apple. Now I only buy Google software products, no consumer devices.

[tadfisher]

They completely changed their watch design for the Pixel Watch 4 so that it is actually repairable: https://www.ifixit.com/News/113620/the-pixel-watch-4-is-the-...

[sbrother]

I went all in on the Nest ecosystem when I bought my house eight years ago, and Google absolutely ruined it with the botched acquisition. Half the stuff is Google branded, half is Nest branded, a different half has Google branded software and a different half has Nest branded software. None of it really works reliably anymore. The lock to my front door is completely incompatible with modern "Google Home" and I'm unable to change its passcode.

It's a total disaster and I will never buy Google hardware again.

Love their SaaS offerings though!

[kelnos]

How is Apple any different? IIRC Apple watches have an abysmal repairability score too.

If anything, Apple is in general the worst on this particular metric. Switching to Apple because you had a repairability problem with another brand is kinda funny.

[abirch]

I haven't had an issue with Apple, but it's only been 3.5 years.

Are there stories where Apple straight up said they wouldn't repair a watch? I thought they'd repair it even if the repairs were more the the replacement value.

[fragmede]

Apple gets a 3/10 for repairability to Google's 9/10 on their latest Pixel Watch 4.