I've just wishlisted this on Amazon. Thanks for posting it. It follows along very well with what I'm reading from Michael Gerber's E-Myth (also a bestseller on processes)
I've read it, and it's a great book. Another I just started reading is Safe Patients. Smart Hospitals. by Peter Provonost, who's the guy who actually conceived the idea of hospital checklists that Atul Gawande built upon.
http://www.amazon.com/E-Myth-Revisited-Small-Businesses-Abou...