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by whimblepop 34 days ago
> You can end up with a lot of people talking about it a lot, lots of meetings and initiatives rather than doing actual work. And usually those don't go anywhere because the people doing it don't have any power to actually change things.

Someone I'm close to is going through this right now. They work at a place that officially highly values "inclusion", and their employer's website is dripping with virtue-signaling language related to it. But that someone is disabled, and in fact there's nobody at the organization who owns accessibility issues. Disability accommodations are haphazard, and often not timely. Why? Because no one owns them. They just get punted to an internal employee affinity group of disabled people who don't have a real chain of command, a real budget, or even a real prerogative to do accessibility work, let alone meaningful power— many of its members are routinely chastised by their bosses whenever they dedicate any time to solving access problems within the company. "That's not what we pay your for", "that's not your job", "I need you on this other thing", etc.

Meanwhile the organization receives public accolades from meaningless business press organization as a "great place to work" or even "great place to work for people with disabilities".

I think it's fine for companies to value diversity, and to value it publicly. A little virtue signaling is fine, as a treat; it may actually repel nasty people, encourage good behavior, or make employees feel more welcome sometimes. That stuff is good.

But there's also a real possibility that a company making diversity an explicit value results in lots of energy going into activities that let that company's executives pat themselves on the back about how good they are without actually doing much for inclusion. I wouldn't take any sizeable company's stated values too seriously, including that one.

1 comments

You need audits and Blind-like channels to augment self reports.
I think internal organizations of employees of various shapes (unions, affinity groups, "employee resource groups") can be useful for diversity and inclusion issues. But you also need budgets and power and integration with other departments. HR needs to care about non-discriminatory hiring practices in a first-class way. Legal needs to see ensuring good-faith legal compliance with the requirements of the ADA before anyone brings a lawsuit as part of their mandate.

Anonymous, third-party outlets for complaints like Blind can also likely be useful. Even at companies that never punish anyone for criticizing the company, participation rates in internal surveys are typically atrociously low, and people stop speaking up even informally if it's clear to them that nobody actually acts on employee feedback. Most companies probably perceive such channels of communication as threats, though.

Idk about audits. I worry that it's easy for them to become their own circus and overhead without materially improving things. But you may be right.