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by nilamo 39 days ago
> And honestly, everybody else's stuff is in use-1, so at least your failures are correlated with your customers lol.

Is it not a selling point to be able to say "we're still up while out competitors are down"?

3 comments

We do win some deals on reliability, and have lost some, but AWS outages are not an important factor in any of this.

It's not that I think reliability doesn't matter at all, but most of our services are not multi region and it's bot the driving factor in SaaS reliability.

It's worse when your region has issues and your customer's infrastructure is fine.
If you’re the one that’s down while no one else is, suddenly it becomes your fault.