[chrisherring]

And in Windows 8 you don't even need to worry about it. After switching to another program the previous program will be suspended and if it takes too long to suspend, terminated. Sounds a lot better than asking "Non-tech-savvy users" to make the decision.

[gnud]

But it isn't obvious at all this is happening. The original issue here was a stuck application, and the user didn't know how to get it unstuck. I don't think "do something else for a while, it'll sort itself out" is a good response.