[coderdude]

Their line of thinking may just be different.

If your service is meant to handle the communication for forums and comments then two of your biggest challenges will be dealing with spam and to a lesser extent, malicious users. How do you test systems to combat these issues? You would throw test data at them. From their site: "Our servers will handle whatever you throw at them, at no cost." For a person with the appropriate mindset, that's practically a dare.

While it's certainly a long shot that this is their actual intent, it would be one way for them to fine-tune their system.