[mseebach2]

Since then, the city noticed that it has been far from ideal to use only OpenOffice for digital correspondence. Microsoft Office for instance is the standard for external communication, the council said.

Well, ur doin it wrong. There are vastly superior alternatives to the workflow I think this implies (e-mailing attached documents around).

[bruceboughton]

Such as?

[mseebach]

For sending out "letterhead" documents, embrace the medium instead and have some nice HTML email templates made. If you must, send PDFs.

For collaboration workflows, use wiki-style platforms.