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> "Requirements documents that were once a page are now twelve. Status updates that were once three sentences are now bulleted summaries of bulleted summaries. Retrospective notes, post-incident reports, design memos, kickoff decks: every artifact that can be elongated is, by people who do not read what they produce, for readers who do not read what they receive." Great article. The "elongation" of workplace artifacts resonated with me on such deep level. Reminded me of when I had to be extra wordy to meet the 1000 minimum word limit for my high school essays. Professional formatting, length, and clear prose are no longer indicators of care and work quality (they never were, but in the past, if someone drafts up a twelve page spec, at least you know they care enough to spend a lot of time on it). So now the "productivity-gain bottleneck" is people who still care enough to review manually. |